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Best practices for approaching Customer Journey Mapping activities.

Best practices for approaching Customer Journey Mapping activities.

zmot-google-marketing

zmot-google-marketing

Customer Journey Mapping - an assortment of case studies & templates by Alex Baar via Slideshare (flying)

Customer Journey Mapping - an assortment of case studies & templates by Alex Baar via Slideshare (flying)

Patient experience map - Something is wrong... - Telefonica Digital

Patient experience map - Something is wrong... - Telefonica Digital

Service Design Touchpoint Identification [example].

A Concept Airline Eases The Pain Of Traveling With Toddlers

Service Design Touchpoint Identification [example].

Infographics

Infographics

How do you wireframe? by Frantisek Kusovsky

How do you wireframe? by Frantisek Kusovsky

nice and clean flowchart Mobile App - Anhanguera by Jonatas Lopes, via Behance

nice and clean flowchart Mobile App - Anhanguera by Jonatas Lopes, via Behance

POP - Prototyping on Paper app for iPhone    POP helps you make interactive prototype with ease. If you can draw, you can design apps. The workflow is ridiculously simple:    1⃣ Design on Paper  2⃣ Take Pictures  3⃣ Link & Play

POP - Prototyping on Paper app for iPhone POP helps you make interactive prototype with ease. If you can draw, you can design apps. The workflow is ridiculously simple: 1⃣ Design on Paper 2⃣ Take Pictures 3⃣ Link & Play

Hola: Una infografía sobre el futuro del Experience Design. Vía Un saludo

Hola: Una infografía sobre el futuro del Experience Design. Vía Un saludo

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