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Service design organizes business from the customer's perspective

Service design organizes business from the customer's perspective

Government Service Design Manual ::  Build services so good that people prefer to use them. Making a service: Learn about the different phases of service design and get guidance for the phase you're in now.

Government Service Design Manual :: Build services so good that people prefer to use them. Making a service: Learn about the different phases of service design and get guidance for the phase you're in now.

What happens when service design meets the connected company? by Dave Gray

What happens when service design meets the connected company? by Dave Gray

seeing-tomorrows-services-a-panel-on-service-design by brandonschauer via Slideshare

seeing-tomorrows-services-a-panel-on-service-design by brandonschauer via Slideshare

100 Princípios para Criar Logos e Construir Marcas: #41 – #50

100 Princípios para Criar Logos e Construir Marcas: #41 - #50

100 Princípios para Criar Logos e Construir Marcas: #41 – #50

2016 Design Trends Report from Fjord

10 Key Design Trends For 2016 (And How To Make The Most Of Them)

2016 Design Trends Report from Fjord

Customer Journey Mapping - an assortment of case studies & templates by Alex Baar via Slideshare (flying)

Customer Journey Mapping - an assortment of case studies & templates by Alex Baar via Slideshare (flying)

Government Digital Service Design Principles

Government Digital Service Design Principles

Our annual Trends Report is the result of months of research, discussions and debate, pooling the collective experience at Fjord and Accenture Interactive to produce a single document outlining the 10 key trends that we predict are going to shape business and society in the year to come.

Our annual Trends Report is the result of months of research, discussions and debate, pooling the collective experience at Fjord and Accenture Interactive to produce a single document outlining the 10 key trends that we predict are going to shape business and society in the year to come.

!! Thomas Gläser - Service Design für Nicht-Designer, http://www.envis-precisely.com/

!! Thomas Gläser - Service Design für Nicht-Designer, http://www.envis-precisely.com/

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