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7e32b47971b52b8ba59d6f0a7ea7eb7a--service-design-customer-service.jpg (638×493)

7e32b47971b52b8ba59d6f0a7ea7eb7a--service-design-customer-service.jpg (638×493)

Service model illustrating the interventions on the patients/caregivers front along with interventions required at the back end.

Service model illustrating the interventions on the patients/caregivers front along with interventions required at the back end.

The 5 pillars of interaction design. Good interaction design is driven by a human connection. But what drives human connection and how does that translate into a computerized interface?

The 5 Pillars of Interaction Design

Rail Europe Experience Map, labelled on the right with the five dimensions suggested by Adaptive Path’s Chris Risdon

b2b buyer personas

It can be tricky to create buyer personas that are both relevant and interesting. Next time you create one make sure you ask yourself these 2 questions.

Nudge is designed to improve contact between case managers and their patients by “prescribing” the patient with follow-up text messages.

Nudge is designed to improve contact between case managers and their patients by “prescribing” the patient with follow-up text messages.

Yael - UX Starter Kit

Life experience essay 500 words examples 500 Word Life Experience Essay The Essay: Some Thoughts Gordon Thompson The length is consistent, with many other kinds of professional.

The Ideal Medical Practice Model: Improving Efficiency, Quality, and the Doctor-Patient Relationship - Family Practice Management

When you redesign a practice around these principles, you can step off the productivity treadmill and focus on excellent patient care.

JTBD.1 – From watching ‘users’ to assuming the users’ perspective: Jobs-to-be-done. — ux X product — Medium

JTBD.1 – From watching ‘users’ to assuming the users’ perspective: Jobs-to-be-done.

– From watching ‘users’ to assuming the users’ perspective: Jobs-to-be-done. — ux X product — Medium